Welcome to Elcome
How can we help you today?
Welcome back!
Hold the QR code from your invitation email up to the camera
Can't scan? Tap here to use a demo invitation
Visitor details
Tell us a bit about yourself and who you're here to see.
Non-Disclosure Agreement
Please read and sign below. A copy will be emailed to you.
Elcome International LLC — Visitor Non-Disclosure Agreement
The undersigned visitor ("Visitor") agrees that during and after the visit to Elcome International LLC's premises, the Visitor will hold in strict confidence and not disclose to any third party any Confidential Information learned, observed or received during the visit.
1. Definition. "Confidential Information" includes but is not limited to product designs, technical data, business strategies, customer lists, software, processes, employee information, vendor information, and any other proprietary information of Elcome International LLC and its affiliates.
2. Photography & Recording. The Visitor shall not photograph, record audio, or capture video of any part of the premises, displays, equipment, or personnel without prior written authorisation from Elcome management.
3. Use of Information. Confidential Information shall be used solely for the purpose of the visit and shall not be used for commercial gain, competitive advantage, or any unauthorised purpose.
4. Duration. The obligations of confidentiality shall survive the visit and continue for five (5) years from the date of signing.
5. Governing Law. This Agreement shall be governed by the laws of the United Arab Emirates and the Emirate of Dubai.
Visitor photo
For your security badge. Position your face in the centre.
ⓘ Demo mode: if your browser blocks camera access, we'll use a placeholder.
You're checked in!
Your host has been notified. Please collect your badge from the printer.
—
Company: —
Host: —
Date: —
Live occupancy dashboard
12
Currently in building
47
Today's visits
2.3h
Avg. visit length
0
Emergency alerts
Currently inside
| Visitor | Company | Host | Floor | Check-in | Status |
|---|
Pre-invite a visitor
Send a QR code so your guest can check in instantly when they arrive
Visitor details
All fields marked * are required by your IT administrator.
Meeting details
Invitation sent
Email sent to sarah@maersk.com
Visitor's check-in QR code
https://vms.elcome.com/i/8K9mPq3xR2N
1. Your visitor receives this QR by email with directions and parking details.
2. When they arrive at reception, they tap "Pre-invited" and show the QR to the iPad camera.
3. All their details auto-populate. They take a photo, sign the NDA, and a badge prints — all in about 20 seconds.
4. You'll get a Microsoft Teams ping the moment they check in.
📦 Incoming courier
A few details about you and the package — we'll alert the recipient and Stores in Teams.
Courier details
Package details
Recipient inside Elcome
Photo of the package
A picture of the parcel and waybill — used for proof of delivery and to help the recipient identify it.
Driver signature
Sign below to confirm delivery details are correct.
Package logged
Recipient and Stores have been notified in Teams
🚚 Outgoing despatch
Pick up a shipment from Stores. Driver details and waybill — Stores receives a Teams confirmation when handover is complete.
Pending shipments ready for collection
Tap the shipment you're collecting. Stores has already prepared these.
Driver details
Shipment details
Photo of the shipment
A photo of the parcel and the waybill / label for proof of pickup.
Driver signature — receipt of goods
Sign to confirm pieces collected and that the shipment matches the waybill.
Shipment despatched
Stores has been notified in Teams
Admin sign in
Administrative changes require staff authentication.
Admin configuration
Configure this kiosk, fields, printers, locations and notifications
This device
Identify this iPad and tie it to a physical reception location. Settings here apply to this kiosk only.
Identification Online
Physical location
Kiosk behaviour
Active buttons on this kiosk Per-device
Choose which welcome-screen buttons appear on this iPad. A reception kiosk usually shows all six. A small lobby kiosk might only need visitor flows. A Stores kiosk might only need Courier & Despatch.
IPAD-DXB-RCP-001). For bulk changes across multiple kiosks, see Kiosks across all sites below or use the Intune profile rollout.
Kiosks across all sites 5 registered
Overview of every iPad enrolled in this VMS instance. Click any row to edit that kiosk's button visibility remotely.
| Device | Site / location | Active buttons | Status | |
|---|---|---|---|---|
|
This iPad IPAD-DXB-RCP-001 |
Dubai HQ · Reception 1 | + ↺ ✓ → 📦 🚚 All 6 | Online | |
|
Dubai HQ - Stores IPAD-DXB-STR-001 |
Dubai HQ · Warehouse A entrance | 📦 🚚 Stores only | Online | |
|
Abu Dhabi - Reception IPAD-AUH-RCP-001 |
Abu Dhabi · Mussafah Reception | + ↺ ✓ → 📦 🚚 All 6 | Online | |
|
Abu Dhabi - Lobby IPAD-AUH-LBY-001 |
Abu Dhabi · Ground-floor lobby | + ↺ ✓ → Visitor only | Online | |
|
Sri Lanka - Reception IPAD-CMB-RCP-001 |
Sri Lanka · Colombo Office | + ↺ ✓ → 📦 🚚 All 6 | Online |
Visitor fields
Choose which fields are shown to visitors at registration, and which are mandatory. Hidden fields can still be used by staff in assisted mode.
Standard fields
Per visitor-type overrides
Add stricter rules for specific visitor types. Contractors and vendors typically need more info.
Custom fields
Add fields unique to Elcome. For example, project code for contractors or boat name for marine visitors.
Sites & floors
Manage the physical locations visitors can be checked into. Floors here appear in the fire-drill dashboard and on visitor badges.
Sites
Buildings & floors Dubai HQ - DIP 1
Currently editing the Dubai HQ site. Switch sites above to edit floors elsewhere.
Printers
Configure badge printers and email/document printers for this kiosk. Bluetooth and AirPrint printers are auto-discovered.
Badge printers
Print behaviour
Badge templates
Choose what gets printed on each badge type. Drag fields onto the canvas in the visual designer.
Active templates
Global badge settings
Notifications
Control how hosts and visitors are notified at each step of the check-in flow.
Host notifications
Visitor notifications
Security & facility
NDA / NDS document
Manage the legal documents shown to visitors. Different documents can apply to different visitor types.
Active NDA documents
Behaviour
Security & access
Authentication, role-based access, and audit settings. Changes here require IT Admin role.
Authentication Microsoft Entra ID
User roles
Granted via Entra ID groups. Drag staff into groups via Azure portal; changes appear here within 4 hours.
Audit log
Microsoft Entra ID
Connect this kiosk to your Entra ID tenant for staff sign-in, host directory sync, Teams notifications, and Outlook email.
Tenant connection Connected
Redirect URIs
Register these in Azure Portal under the app registration's "Authentication" blade.
Microsoft Graph API permissions
Application permissions granted via admin consent. Required scopes are locked.
Directory synchronisation
RBAC group mapping
Map Entra ID groups to VMS roles. Drag staff into these groups in Entra; changes appear here within the sync interval.
Sign-in & Conditional Access
Pre-invitations
Generate a unique link for staff to pre-register visitors. The visitor receives a QR code by email; on arrival they scan it at the kiosk and all fields auto-populate.
Staff pre-invitation portal Active
Share this URL with your staff. They sign in with their Elcome account and create invitations for their visitors.
Required fields on the invitation form
Choose which fields staff must fill when creating an invitation. The QR code carries only an opaque token — fields are stored on the server and pulled into the visit on scan.
Meeting rooms Dubai HQ
Rooms staff can choose from in the invitation form. Synced from Microsoft 365 room mailboxes where possible.
Email template
Active invitations 12 pending
| Visitor | Host | Room | Expected | Status | |
|---|---|---|---|---|---|
| Sarah Khan Maersk Line |
Suresh Vanian Technology |
Board room | Today 14:00 | Active | |
| Khalid Al-Rashid DP World |
Sunaij Pallimalil Strategy |
Meeting room A | Tomorrow 10:30 | Active | |
| Priya Sharma Wartsila |
Abid Pasha Engineering |
Demo lab | Yesterday 16:00 | Used |
Email gateway
Single SMTP configuration that delivers every email VMS sends — visitor confirmations, pre-invitation QR codes for staff, host notifications, password rotations and daily summaries.
SMTP server Connected
Outbound mail relay. All seven email types use this connection. Credentials are stored encrypted in Azure Key Vault and never displayed in plain text after save.
Sender identity
DNS authentication SPF · DKIM · DMARC
VMS verifies your sender domain's DNS records every hour. Records below should be green for reliable delivery.
p=none — emails pass but failures aren't enforced. After 30 days of clean reports, consider tightening to p=quarantine.
Email types & routing
All seven email types use the gateway above. Toggle individual types off if you want to suppress them (e.g. when testing).
Delivery & retry behaviour
Test the gateway
Send a test message to verify the gateway is configured correctly. Useful after changing the provider, sender or DNS records.
Recent activity Last 24 hours · 68 sent
| Time | Type | Recipient | Status |
|---|---|---|---|
| 3 min ago | Check-in confirmation | sarah@maersk.com | Delivered |
| 15 min ago | Pre-invitation QR | khalid@dpworld.com | Delivered |
| 42 min ago | Check-in confirmation | priya@wartsila.com | Delivered |
| 1 hr ago | Host notification | suresh@elcome.com | Delivered |
| 2 hr ago | Pre-invitation QR | invalidaddress@ | Hard bounce |
Guest Wi-Fi
Credentials shown on the visitor badge as both a scannable QR code and plain text. Visitors point their phone camera at the QR to join automatically — no typing required.
Active credentials Live on all badges
Badge preview
This is what the visitor sees on the back of their printed badge. The QR uses the standard Wi-Fi format (recognised by iOS Camera, Android, all major QR scanners).
Elcome-Guest
guest
Welcome2Elcome!
Scan with phone camera to join
Live preview
Edit the fields above and the badge preview updates in real time. The QR encodes the credentials in WIFI string format: WIFI:T:WPA;S:Elcome-Guest;P:Welcome2Elcome!;;
Behaviour
Courier & Despatch
Configure the Stores department's incoming and outgoing parcel workflow. Reception kiosk captures details; recipients and Stores get Teams alerts.
Teams alerting Active
Stores team groups that receive notifications when a parcel is logged. Each notification is an adaptive card with package details, photo, and a "Mark received" or "Confirm pickup" button.
Recipient routing From Entra ID
When a courier types a recipient name, the kiosk auto-completes from the Entra ID directory. Department fallbacks ensure no parcel is left unrouted.
| Department keyword | Routes to | Backup recipient | |
|---|---|---|---|
| IT / Technology | Suresh Vanian | Abid Pasha | |
| HR | Rajina Mohammed | HR Coordinator | |
| Strategy / Business | Sunaij Pallimalil | Reception | |
| Stores / Warehouse | Khalid Mansouri | Stores Supervisor |
Courier companies — in this site
Companies that appear in the kiosk dropdown. Some couriers operate only in certain countries — toggle availability per site so Dubai HQ only sees UAE couriers, Sri Lanka only sees Sri Lankan and global couriers.
| Company | Coverage | Dubai HQ | Abu Dhabi | Sri Lanka |
|---|
Live view of parcels currently held in Stores. Older items are highlighted; reminders auto-fire based on the schedule above.
| Ref | Recipient | Courier | Logged | Status | |
|---|---|---|---|---|---|
| CIN-20260524-A41 | Suresh Vanian IT / Technology |
UPS | 09:14 today | Awaiting | |
| CIN-20260523-K82 | Rajina Mohammed HR |
Aramex | Yesterday 14:22 | Reminder sent | |
| CIN-20260522-D15 | Sunaij Pallimalil Strategy |
DHL Express | 2 days ago | Escalated |
Reports & Analytics
Operational metrics across all VMS modules. Range filter and export apply to every card on this page.
Daily volume — past 7 days
Stacked: visitors (blue) · couriers in (teal) · despatches out (purple) · pre-invited check-ins (orange).
Top recipients — incoming parcels
| Recipient | Dept | Count |
|---|---|---|
| Suresh Vanian | IT | 22 |
| Khalid Mansouri | Stores | 18 |
| Rajina Mohammed | HR | 14 |
| Sunaij Pallimalil | Strategy | 9 |
| Abid Pasha | Engineering | 7 |
Courier company mix
| Company | In | Out | Total |
|---|---|---|---|
| Aramex | 31 | 14 | 45 |
| DHL Express | 24 | 11 | 35 |
| FedEx | 18 | 8 | 26 |
| UPS | 12 | 5 | 17 |
| SMSA | 9 | 3 | 12 |
SLA performance
| Metric | Target | Actual | SLA |
|---|---|---|---|
| Visitor check-in time (new) | ≤ 90 s | 72 s | ✓ Met |
| Visitor check-in time (pre-invited) | ≤ 30 s | 22 s | ✓ Met |
| Courier acknowledged in Teams | ≤ 5 min | 2.8 min | ✓ Met |
| Parcel dwell time (avg.) | ≤ 4 h | 3.2 h | ✓ Met |
| Despatch handover time | ≤ 10 min | 14 min | ⚠ Over |
| Email delivery rate | ≥ 99% | 99.6% | ✓ Met |
Scheduled reports 3 active
Automated reports emailed on a schedule. Edit recipients and frequency below.
| Report | Frequency | Recipients | Next run | |
|---|---|---|---|---|
| Daily operations summary | Daily 18:00 | facility-manager@elcome.com, reception@elcome.com | Today 18:00 | |
| Courier & despatch weekly | Monday 09:00 | stores-manager@elcome.com | Monday 09:00 | |
| Monthly executive dashboard | 1st of month | suresh@elcome.com, sunaij@elcome.com | 1 Jun 2026 |